EAI Security is a Brisbane-based, locally operated security company that has been protecting Australian homes and businesses since 1977. We recently rebranded to better reflect our modern, smart-security focus - combining almost five decades of hands-on experience with today's advanced CCTV, alarm, access control and intercom technology.
Our technicians are fully licensed, our work is backed by strong Google reviews from across South East Queensland, and every system we install is supported by real people you can actually speak to.
Most residential CCTV or alarm installations can be completed within 3-5 business days of your free on-site quote. If you need cover urgently — after a break-in, before going on holiday, or when moving into a new home — we can often schedule a same-week install and sometimes within 24-48 hours. Commercial fitouts with multiple zones, access control or data cabling take longer depending on the site, and we'll give you an honest timeline at quote stage so there are no surprises.
Yes - every CCTV system we install includes free mobile app access on iOS and Android. You can watch live footage from anywhere in the world, receive motion-triggered push notifications, play back recorded events, and share limited access with trusted family members or staff. We walk you through the app at handover so you're confident using every feature on day one, and our team is on call if you ever need help.
Yes - all alarm systems we install include battery backup as standard, so your protection stays active during blackouts, storms and even if mains power is deliberately cut. CCTV systems can also be configured with UPS (uninterruptible power supply) backup on request, which is common for commercial sites and high-value residential properties. We test and replace batteries as part of our optional annual service package to make sure nothing fails when it matters most.
Not at all. Our systems are designed for any property owner who values peace of mind - first-home buyers, families with young children, retirees, landlords and commercial operators alike. A single-camera driveway setup for a unit is just as valid a project for us as a full 16-channel CCTV and alarm fitout for a warehouse. There's no minimum install size, no "high risk" postcode restriction, and no long-term lock-in contract.
Both options are available. Most residential clients choose self-monitoring through the free mobile app - you get instant push notifications and can respond yourself. For commercial sites and homes that prefer 24/7 back-to-base monitoring, we can connect your system to a licensed Australian monitoring control room that dispatches police or a patrol response if an alarm is triggered. We'll walk you through the trade-offs at quote stage so you get the right fit for your property and budget.
Every property is different, so we always start with a free no-obligation quote. As a rough guide: a basic alarm kit starts from a few hundred dollars, a complete home CCTV package typically sits in the low-to-mid thousands depending on camera count, and full commercial systems are priced on scope. There are no ongoing fees unless you opt into monitoring or our annual maintenance plan - no surprise charges, no locked-in contracts.
