Security Camera Installation for Cabinet Manufacturing Warehouse
Client Background
The client is a cabinet manufacturing company operating a busy warehouse that relies heavily on automated machinery and skilled labor. Due to the nature of their work, employee safety is a critical concern. However, the company was facing a high volume of weekly work cover claims, many of which were questionable and lacked the tools to effectively verify incident details. The absence of visual evidence made it difficult for management to ensure safety compliance, investigate incidents, or hold employees accountable. These challenges were leading to operational disruptions, increased insurance costs, and internal trust issues.
Industry
Challenges
Challenges
- High Rate of Work Cover Claims:
- The cabinet manufacturing warehouse experienced frequent work cover claims, approximately one claim per week. These claims, often related to minor injuries, significantly impacted their operational efficiency and insurance premiums.
- Employee Safety and Liability:
- The warehouse used a significant amount of automated machinery, requiring employees to be mindful of safety protocols. However, incidents involving improper machine setup had led to serious accidents, injuring multiple employees and resulting in hospitalization for some.
- Potential for Employee Misconduct:
- Instances of employees allegedly staging accidents for work cover claims were also reported. Employees would sometimes attempt to claim work cover after sustaining injuries outside of work or performing tasks outside of their assigned areas.
- Lack of Visual Evidence to Address Issues:
- Without a security system, the warehouse had no visual documentation to verify the circumstances of incidents, making it difficult to address fraudulent claims, investigate safety incidents, or assess employees’ adherence to safety protocols.
Solutions
- Installation of Comprehensive Security Camera System:
- Implemented a full-coverage security camera system across the facility, including high-resolution cameras placed in key work zones and machinery areas.
- Cameras were positioned to monitor both routine operations and potential safety hazards, allowing management to observe workflows and ensure compliance with safety protocols.
- 24/7 Monitoring with Large Display Integration:
- A 32-inch monitoring screen was installed in the HR office, enabling continuous oversight of work activities. The HR manager could easily access and review footage, enhancing her ability to address work cover claims and misconduct quickly and effectively.
- Use of Cameras for Training and Safety Reviews:
- Footage was used to train staff on proper equipment usage and safety protocol compliance, helping reduce errors and mitigate safety risks.
Results
- Significant Reduction in Work Cover Claims:
- Following the installation, the frequency of work cover claims dropped to zero over a three-month period, a major improvement that reduced operational interruptions and potential insurance rate increases.
- Improved Employee Accountability:
- The presence of cameras deterred employees from attempting fraudulent claims. In two notable cases, employees who were found misusing work cover resigned after reviewing the footage with HR, which showed they had not sustained injuries on-site.
- Enhanced Safety Compliance:
- Management could confirm that machines were properly maintained and safety protocols were followed, minimizing risk. In one incident, when a maintenance error resulted in employee injuries, footage revealed that the technician had not followed safety checks.
- Better Operational Efficiency and Cost Savings:
- The camera system enabled management to identify and address employee misconduct efficiently, which led to a healthier work environment with fewer claims and reduced turnover related to fraudulent claims.
EAI Security is a corporate member of the Australian Security Industry Association Limited (ASIAL). You can relax in the knowledge that we guarantee the highest level of customer service and skilled workmanship that complies with Australian standards. All our work is carried out by fully licensed, insured and registered technicians.
